Shipping policy

Production time

Custom banners have next business day turnaround. Most other pickup orders usually take 5 days or more. Custom orders start after your artwork is in and your mockup is approved. If you have a deadline, enter it in the Need it by box in your cart or call us.

Pickup

You can pick up eligible orders at no charge at 8 N Washington St, Kennewick, WA 99336. We'll let you know when your order is ready.

Shipping

We ship within the United States. Shipping costs and options are shown at checkout. Delivery times from the carrier are estimates, and we can't control carrier delays.

Damaged or lost packages

If your order arrives damaged or never shows up, call us at (509) 581-6225 or use our contact form and we'll help you sort it out.